Making payments
16 Mar 2020
Verify an account number
Learn how to verify a bank account number before you make a payment
Step 1 of 8
To begin, go to your home screen and tap Transact.
Step 2 of 8
Tap Pay.
Step 3 of 8
In the Make a once-off payment section, tap Somebody new.
Step 4 of 8
Complete all the beneficiary's bank account details.
Step 5 of 8
Next, tap VERIFY ACCOUNT.
You’ll be charged a fee if you're verifying a non-Standard Bank account.
Step 6 of 8
Check the account information, read the T&Cs, and then tap VERIFY.
Step 7 of 8
The account verification results will be displayed. The account name and account number will either match, partially match or not match.
Step 8 of 8
Tap the back arrow to continue with the payment.
If you couldn’t find a match, contact the person you're paying to make sure you have their correct bank account details.
