Deceased Estates
How to manage an
estate after a loss
We're here to help you navigate the estate of someone you may have lost. We'll give you the right guidance on the process as a family member, executor, or beneficiary.
Deceased Estates process
You must provide the following information:
What to know
- See the documents tab on what is required before we can start processing your request
- We can only process your request once we receive all required document(s)
- You may begin the process by using the Report a Death button above
- If there are any documents unavailable when reporting a death on our website, you may send these to: [email protected]
- You may contact us on 0860 439 770 if you need any urgent assistance
Documents you’ll need
- The original Will or next of kin affidavit - J192 form if there’s no Will
- An affidavit regarding the care of the deceased's children if they are minors
- Marriage Certificate of the Deceased
- Proof of the deceased bank account, or a nominated bank account that’s certified by a Commissioner of Oaths if the account is not held with Standard Bank
- A declaration that the estate has not been reported to another Master’s office
- Nominations form
- List of creditors if the estate is less than R 250 000
- Inventory list (J243 form)
- Acceptance of Master’s instructions, for estates below R 250 000 - J155 form
- Acceptance of trust as executor for estates above R 250 000 - J190 form
For an overview of the full requirements, you can visit the Master’s website
Documents Standard Bank will request:
- A completed death notice form - BI 1663 – for credit life claim submission and on request
- A death certificate
- The IDs of the deceased, the executor, or the Master’s office representative and all appointed agents, copies of smart ID cards should show the front and back
- Power of Attorney if the appointed executor is an agent
- Letters of executorship and or authority - to be certified if there is no QR Code on the letter
- Proof of an estate bank account if it is a large estate
- Latest statement or bank confirmation letter
- The contact details of the executor, master’s representative, and next-of-kin must be provided for accurate correspondence with relevant parties
Please note that the above documents must be independently certified. Additional documents may be required on request.
-
What to know
-
Documents you’ll need
-
Documents Standard Bank will request:
- See the documents tab on what is required before we can start processing your request
- We can only process your request once we receive all required document(s)
- You may begin the process by using the Report a Death button above
- If there are any documents unavailable when reporting a death on our website, you may send these to: [email protected]
- You may contact us on 0860 439 770 if you need any urgent assistance
- The original Will or next of kin affidavit - J192 form if there’s no Will
- An affidavit regarding the care of the deceased's children if they are minors
- Marriage Certificate of the Deceased
- Proof of the deceased bank account, or a nominated bank account that’s certified by a Commissioner of Oaths if the account is not held with Standard Bank
- A declaration that the estate has not been reported to another Master’s office
- Nominations form
- List of creditors if the estate is less than R 250 000
- Inventory list (J243 form)
- Acceptance of Master’s instructions, for estates below R 250 000 - J155 form
- Acceptance of trust as executor for estates above R 250 000 - J190 form
For an overview of the full requirements, you can visit the Master’s website
- A completed death notice form - BI 1663 – for credit life claim submission and on request
- A death certificate
- The IDs of the deceased, the executor, or the Master’s office representative and all appointed agents, copies of smart ID cards should show the front and back
- Power of Attorney if the appointed executor is an agent
- Letters of executorship and or authority - to be certified if there is no QR Code on the letter
- Proof of an estate bank account if it is a large estate
- Latest statement or bank confirmation letter
- The contact details of the executor, master’s representative, and next-of-kin must be provided for accurate correspondence with relevant parties
Please note that the above documents must be independently certified. Additional documents may be required on request.
Funeral payout process
To receive a funeral policy payout, the following steps should be followed:
Getting permission from the Master of the High Court
Section 11 of the Administration of Estates Act, 66 of 1965 stipulates that the Master of the High Court must give permission for a bank to release specified and reasonable funds from a deceased person’s estate to pay for funeral expenses.
You're required to approach the Master with a written request, quotes and/or invoices for the funeral costs, to access the funds.
When the Master accepts your request, they will issue a formal letter to the bank. This letter gives authority to process payments from the deceased’s bank account to the funeral service providers.
The bank acts on the instructions of the Master to process payments for a Deceased Estate.
Master’s website >
Emergency fund requirements
When sending a request for emergency funeral fund, please provide the following documents:
- Certified death certificate
- Certified deceased ID
- Master's Consent Letter (MBU12 Form)
- Funeral parlour quotation or invoice with the banking details. The amount requested must be the same amount reflected on the Master’s consent letter
- Certified ID copy of the nominated executor listed on the Master’s consent form (if applicable)
- If the nominated account is not a Standard Bank account, then a certified bank confirmation letter is required
STANDARD BANK INSURANCE BROKERS (SBIB)
SBIB pays out Credit Life and Life Cover insurance claims if the Deceased had valid insurance in place at the date of death. It also pays out funeral claims to the relevant parties. To contact SBIB please make use of the following email addresses:.
- Send funeral claims to:
[email protected] - Send credit life claims to:
[email protected] - Send direct life/frank.Net claims to:
[email protected]
You can also use WhatsApp to lodge a claim.
Send “Hi” to 064 570 0291, then select option 4 “Life insurance”.